Last updated: May 1, 2026
You can request the deletion of your Wasly account and all associated data at any time.
How to submit a request
- Go to the feedback form.
- Select the "Other" type.
- In your message, include:
- Subject: "Account deletion"
- Email: the Google address you used to sign in to Wasly
Submit your request.
Processing time
We process deletion requests within 30 days at most. You will receive an email confirmation at the address you provided once the deletion is complete.
Data deleted
The following items are permanently deleted:
- Your account (Supabase user identifier).
- Your name and email address (from Google OAuth).
- All your favorites (saved places and routes).
- All feedback messages you sent from the app.
Data retained
- No account data is retained — everything is permanently deleted, with no grace period or archival.
- Location: your location was never stored on our servers (only used in real time to compute routes), so there is nothing to delete.
Partial deletion (without deleting your account)
You can delete some of your data directly from the app, without deleting your account:
- Favorites: from the Profile screen, tap the delete button next to each favorite. Deletion is immediate and permanent.
- Search history: stored locally on your device. Clear it by uninstalling the app or clearing the app data in your system settings.
For any other partial deletion request, contact us via the feedback form, specifying the data concerned.
Contact
For any question about this procedure, contact us via the feedback form.